What Information We Hold and Why
When you create an account, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. Each time you make a deposit or withdrawal, a transaction record is created and linked to your account wallet.
-
1
We also collect device and session data: your browser type, IP address and the pages you visit inside the lobby. This helps us keep your account secure and detect unusual login attempts. If you contact our support team, your message history is stored so we can
-
2
follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad or Rocket is limited to what those processors need to complete your transaction. Cookies track your session state and your lobby preferences — you can
-
3
adjust cookie settings through your browser at any time. Retention periods vary by data type: account records are kept while your account remains active, and transaction logs are kept as long as our operational and compliance obligations require. Use of this platform is subject to your
-
4
local law and the eligible regions we support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.